![]() ![]() By default, web browsers are assigned to the "protected" status. "Protected applications" are secured against information-stealing malware, but also have full access to data on the system. If you trust an application that is currently marked as "Deny," you can change it to "Allow." Many applications unintentionally access protected screen contents or keyboard data without malicious intent when running in the background. "Allowed applications" are not secured against information-stealing malware, and also have full access to protected data on the system. ![]() In the case of 2. Protected Applications (Internet Security & Complete version ONLY) Detected infections are automatically set to a Block status. It will not be executed, and it will not be written to your hard drive. "Block", then WSA will treat the items as it would detected malware. You could set it to Monitor and have Webroot check it again. This might be useful if for example you think Webroot might have had a false positive on something and you want to check again at a later time to see if the determination has changed. It is not necessary to add files into this list or set files to monitor manually unless you are changing them from a Block or Allow status. "Monitor", WSA will watch the item to determine if it is legitimate or related to malware. Be careful of what you allow in this area and ensure it's something you trust implicitly if you are going to change the status from Block to Allow. "Allow", WSA ignores it during scans and shield actions, meaning if it's a virus that has been allowed, it can continue acting as a virus acts. In the case of 1. Detection Configuration Utilities > System Control > Control Active ProcessesĪnd once there the user usually has the options to: Identity & Privacy > Protected Applicationsģ. PC Security > Quarantine > Detection ConfigurationĢ. These are essentially reached, from the main WSA panel, as follows:ġ. There are essentially 3 key areas where this can happen/a user can override WSA. Lets try to put into English the essence of the areas where a user can tailor what WSA does to protect the system You can also submit a Support Ticket if you need files whitelisted. Look here at these PC User Guide articles that can help you with unblocking. Would you try the instructions below and if that doesn't help please submit that Support ticket. Sorry to hear that the reinstall did not help. 8. In the right column, select the (Allow) radio button next to the recently added file. If this works you can also add an exception for Firefox by doing the same steps but with a different path: C:Program FilesMozilla Firefoxfirefox.exe or it might be: C:Program Files (x86)Mozilla Firefoxfirefox.exe but no success! □ please help anyone!? :( here is screenshots when I trying to open browsers with webroot on: and Double click on the newly added entry for chrome. Under Block/Allow Files, click the Add File button in the bottom right corner. 6. Navigate to (C:Program Files (x86)GoogleChromeApplicationchrome.exe) 7. From the main interface, click the gear next to PC Security. 4. (If the icon isn't there, reveal all icons by clicking the triangle in front of the icons.) 2. Right-click the Webroot icon in the bottom right corner next to the time. Please help someone!? all of a sudden webroot blocking my firefox & chrome browsers! □ when I turned off webroot protection, browsers working fine, then when I turning webroot protection back on, same problems □ I tried to add an exception by doing all these steps:ġ. Webroot® Legacy Products (2011 and Prior) 33.Webroot® SecureAnywhere™ - Antivirus for PC Gamers 553.Webroot® Security Awareness Training 55.Webroot® Business Endpoint Protection 1130.Webroot Mobile Security for Android 938.Webroot® Consumer/Business - for Macs 370.Webroot® SecureAnywhere™ - Complete 3826.Webroot® SecureAnywhere™ - Internet Security Plus 2468.Webroot® SecureAnywhere™ - Antivirus 6973. ![]()
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